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Ordering faq

 
Q: When will my credit card be charged?
 
A:
Our E-Commerce system charges your account at the same time the order is processed. *If products are in stock, we guarantee shipping within 1-2 business days.
 
 
Q: I do not have a credit card. Can I send a personal check or Money Order?

A: Yes, we do accept regular mail payments. If you would like to send a regular mail payment please choose "mail in payment" when prompted for "payment type" during checkout, and you will receive instructions for mailing in your payment on the order confirmation page.
 
 
Q: Why do I need to provide my email address?

A: The email address is only meant to provide a fast, & efficient service in updating our customers about their order. Such updates include: problems with your credit card, Billing/Shipping Address, tracking order, out of stock item, and so forth. We DO NOT spam, share, or sell our customer's information.
 
 
Q: I placed an order, did you receive it?

A: EarlWayne.com has a system in place to immediately notify our customers that we have received your order. This notification is sent to you via email shortly after you have completed your purchase. If you do not receive this email, and have waited a reasonable amount of time, please contact us so that we can confirm you order.
 
 
Q: How can I change/update my order?

A: Please email us with your order change.
 
 
Q: What if I have a question that isn't listed here?

A:
Visit our Contact Us page and drop us a line. We will do our best to reply back ASAP. We will be happy to help you in anyway we can.